Online patient

Queen Victoria Hospital is offering online outpatient consultations as an alternative to coming to our hospital in person. This enables our patients to have a video consultation or provide information about their condition to one of our specialists securely through our website.

All you need is a PC or device using Google Chrome or Safari. Video consultations require a device with a camera and microphone enabled.

We recommend when using Apple devices to use Safari 12.4 or later. For all other devices use Google Chrome 80 or later, or Microsoft Edge 83 or later, for video consultations or uploading photographs.

We are offering an outpatient video consultation appointment service called NHSVideoConsult. You may be asked by a clinician if you would like to use our video consultation service for a new or follow-up outpatient appointment. This is as an alternative to visiting the hospital for a face to face appointment.

How does it work?

This video will give you an idea of how your video consultation will work.

We may ask patients to provide us with additional information or photographs prior to an appointment. This gives our clinical team extra details about your condition which can help with your diagnosis and treatment.

Information and photographs will be securely transmitted and held on our hospital database ready for your consultation. They will only be accessed by specifically authorised members of staff.

How does it work?

We have created a video showing how to take photos using a smartphone.

Need Help?

Please fill in the form below, we aim to respond within 24 hours.